These Booking Terms apply to The Old Brewery Cottage and Old Brewery Coach House our officers, employees and agents (‘We’/’Us’/’Our’) and the person or legal entity making the Booking or to whom we supply services in respect of the Booking (‘you/your’). These Booking Terms are governed by English law and apply to all Bookings except where we agree in writing other terms. By making a Booking You are deemed to accept these Booking Terms.
Bookings are made and a contract between you and us comes into effect when we accept a reservation from you. We will accept a reservation when we have confirmed your reservation and received full payment of the total price quoted from you.
You must be able to enter into a legally binding contract and be over 18yrs to make a Booking.
Rates quoted are correct only for the specific number of guests, nights and dates shown. Should you change the number of guests, dates or room nights, then the rates are subject to change.
In the rare case that due to unforeseen circumstances we cannot deliver your requested accommodation, you will be offered alternate accommodation or a full refund.
Arrival and departure
Check-in is from 15:00 to 20:00 (GMT). Check-in times outside of those specified must be confirmed with us prior to arrival. Check-out is at 10:00 (GMT).
If You cancel Your Booking more than 8 weeks before the scheduled date of arrival, a full refund of the amount paid will be returned to yourself...
If You cancel Your Booking within 8 weeks of the scheduled date of arrival, a charge equivalent to the total Booking price that includes any supplements selected by You will be levied unless the cottage is able to be relet. Then you will receive a refund.
To make a cancellation you must contact us directly.
Pay 20% deposit on booking and the balance is due to be paid 4 weeks before arrival , Please phone or email me if you require any more information.
To amend Your Booking, call us on 01434 320 063. If you amend Your Booking within 8 weeks of the scheduled date of arrival, and as a result You cancel any room night with less than 8 weeks’ notice a charge equivalent to the total price (including any supplements selected by You) for that room night may be levied.
Conditions of stay
We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of stay please contact us.
We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where you engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.
Other than for death or personal injury caused by our negligence or misrepresentation, our total liability to you is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will we be responsible for any indirect or special damages.
We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond our reasonable control.
You are responsible for any damage or loss caused to us or our property by your act, omission, default or neglect and you agree to indemnify us and to pay us on demand the amount reasonably required to make good or remedy any such damage or loss.
We may process the information you provide to us for the purposes notified by us to the Information Commissioner. By making a Booking, You consent to this processing of information